Are there caster recommendations for specific types of flooring
No. A general rule of thumb is that soft casters are for hard surfaces and hard casters are for soft surfaces. Please consult with flooring manufacturing for specific glides or casters to be used.
How do I fix my office chair if it is frozen and I cannot raise or lower it
Often, this problem is due to a faulty control mechanism or pneumatic cylinder and can be easily replaced on most Allsteel chair models. Please locate the serial number on the sticker located on the underside of the seat and contact your purchasing dealer.
How often are Idea Starters updated
Idea Starters are updated once per year. At that time, any discontinued product will also be updated. Throughout the year there may be additional price increases or product that has been discontinued. Please review current price and specification guides for the most up to date product options.…
I like this Idea Starter but want to make a few changes Who do I contact
For updates or new development please reach out to your local Allsteel | Gunlocke representative or dealer partner. To find your local representative, visit our Rep & Dealer Locator tool.
I need to removeinstall a drawer on my Allsteel lateral file Where should I start
Please download the Lateral File Troubleshooting Guide. Most common issues are addressed in this guide. If you have further questions, please contact your purchasing dealer.
My casters seem to be shreddingthere are black flakes on the floor around my chair How do I fix this problem
While it may appear the casters are “shredding”, in actuality, dirt has built up on the surface of the caster over time and is now flaking off. Most often this situation is the result of using a “hard” caster on a hard surface (wood floor, tile, chair mat).
- First, thoroughly clean the flooring area where the chair will be used and the casters…
Overview
The SCS Indoor Advantage program certifies products for low emissions and good indoor air quality. To become certified, products undergo emissions testing at an independent, accredited laboratory. Furniture products are tested for 35 volatile organic compounds (VOCs), including formaldehyde, in accordance with ANSI/BIFMA M7.1/X7.1 and CDPH Standard Method v1.1. Allsteel’s products are Indoor…
The drawer on my Allsteel lateral file does not seem aligned and it will not close all the way How do I fix it
Please download the Lateral File Troubleshooting Guide. Most common issues are addressed in this guide. If you have further questions, please contact your purchasing dealer.
What are our casters made of
We have several different types of casters:
• Hard Casters – 1st Class Polymide (nylon)
• Soft Casters – 1st Class Polymide (nylon) comolded with a urethane overcoat/Neoprene faced wheels. Neoprene is a synthetic rubber.
• All Surface Casters – Neoprene with a softer durometer than a standard hard caster.What are the follower blocks for in pedestal files and how are they installed in the drawer
The follower block is used to keep hanging files from shifting in the drawer when the drawer is not full. It slides along the track in the drawer keeping the files from sliding to the back of the drawer. Please refer to the …