Are there caster recommendations for specific types of flooring
No. A general rule of thumb is that soft casters are for hard surfaces and hard casters are for soft surfaces. Please consult with flooring manufacturing for specific glides or casters to be used.
How often are Idea Starters updated
Idea Starters are updated once per year. At that time, any discontinued product will also be updated. Throughout the year there may be additional price increases or product that has been discontinued. Please review current price and specification guides for the most up to date product options.
I like this Idea Starter but want to make a few changes Who do I contact
For updates or new development please reach out to your local Allsteel | Gunlocke representative or dealer partner. To find your local representative, visit our Rep Dealer Locator tool.
I need to removeinstall a drawer on my Allsteel lateral file Where should I start
Please download the Lateral File Troubleshooting Guide. Most common issues are addressed in this guide. If you have further questions, please contact your purchasing dealer.
My casters seem to be shreddingthere are black flakes on the floor around my chair How do I fix this problem
While it may appear the casters are “shredding”, in actuality, dirt has built up on the surface of the caster over time and is now flaking off. Most often this situation is the result of using a “hard” caster on a hard surface (wood floor, tile, chair mat).
- First, thoroughly clean the flooring area where the chair will be used and the…
The drawer on my Allsteel lateral file does not seem aligned and it will not close all the way How do I fix it
Please download the Lateral File Troubleshooting Guide. Most common issues are addressed in this guide. If you have further questions, please contact your purchasing dealer.
What are our casters made of
We have several different types of casters:
• Hard Casters – 1st Class Polymide (nylon)
• Soft Casters – 1st Class Polymide (nylon) comolded with a urethane overcoat/Neoprene faced wheels. Neoprene is a synthetic rubber.
• All Surface Casters – Neoprene with a softer durometer than a standard hard caster.…What are the follower blocks for in pedestal files and how are they installed in the drawer
The follower block is used to keep hanging files from shifting in the drawer when the drawer is not full. It slides along the track in the drawer keeping the files from sliding to the back of the drawer. Please refer to the …
What files are available to download on Idea Starters
Each Idea Starter will be available to download in Revit, Sketchup, AutoCAD Blocks and a CET Favorite. There is also an overview typical page, SIF file and Bill of Materials PDF to assist with budgetary pricing.
What is the difference between hard casters and soft castersand how can I get different casters for my chair
- Hard casters are recommended for use on “soft surfaces”, i.e. carpet. Soft casters are recommended for use on “hard surfaces”, i.e. wood floors, tile, chair mats.
- Most Allsteel chairs can be ordered with either hard or soft casters. You will need to check with your Allsteel dealer to verify if the model you plan to order…