How do I fix my office chair if it is frozen and I cannot raise or lower it
Often, this problem is due to a faulty control mechanism or pneumatic cylinder and can be easily replaced on most Allsteel chair models. Please locate the serial number on the sticker located on the underside of the seat and contact your purchasing dealer.
How often are Idea Starters updated
Idea Starters are updated once per year. At that time, any discontinued product will also be updated. Throughout the year there may be additional price increases or product that has been discontinued. Please review current price and specification guides for the most up to date product options.
I like this Idea Starter but want to make a few changes Who do I contact
For updates or new development please reach out to your local Allsteel | Gunlocke representative or dealer partner. To find your local representative, visit our Rep Dealer Locator tool.
Overview
The SCS Indoor Advantage program certifies products for low emissions and good indoor air quality. To become certified, products undergo emissions testing at an independent, accredited laboratory. Furniture products are tested for 35 volatile organic compounds (VOCs), including formaldehyde, in accordance with ANSI/BIFMA M7.1/X7.1 and CDPH Standard Method v1.1. Allsteel’s products…
What can I do if my chair wobbles when I am seated in it
A wobble in a chair can be caused by a faulty control mechanism or chair base. To fix the wobble it is important to verify which of these is causing the wobble.
• Control Mechanism: With the base of the chair set on the floor, pivot the seat from side to side by alternately putting pressure on the right, then left side of the seat. If the…What can I do to prevent my office chair from sinking whenever I sit in it
Often, this problem is due to a faulty control mechanism or pneumatic cylinder and can be easily replaced on most Allsteel chair models. Please locate the serial number on the sticker located on the underside of the seat and contact your purchasing dealer.
What does it mean if there is leaking oil or grease under my chair
First check to make sure grease or oil has not been transferred from the user’s shoe or pant leg to the floor. The user may have rubbed their feet across the grease applied to the cylinder and transferred it to another surface.
This issue could be caused by one of the following:
• The seal on the cylinder…What files are available to download on Idea Starters
Each Idea Starter will be available to download in Revit, Sketchup, AutoCAD Blocks and a CET Favorite. There is also an overview typical page, SIF file and Bill of Materials PDF to assist with budgetary pricing.
What should I do if my chair is not moving up and down smoothly
Your cylinder most likely needs a new application of grease to work properly. Use this cylinder maintenance guide for instructions.
For further assistance please locate the serial number on the sticker…
What should I do if the cylinder on the chair touches the floor
The base and cylinder will most likely need to be replaced. Please locate the serial number on the sticker located on the underside of the seat and contact your purchasing dealer.